商务英语(BEC)高级真题

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历年商务英语(BEC)高级真题及参考答案一

Text 1

Reading 1 hour PART ONE

Questions 1 – 8

Look at the statements below and at the five reports about companies on the opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.

Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?

For each statement ! – 8, make one letter (A, B, C,D or E) on your Answer Sheet .

You will need to use some of these letters more than once .

Example :

Lack of self-confidence will put you at a disadvantage in a negotiation .

0 A B C D E

This company has been involved in diversifying its business act6ivities.

Although this company is doing well, it has a number of internal difficulties to deal with

This company has reduced the profits it makes on individual items

One statistic is a less accurate guide to this company’s performance than another

The conditions which have helped this company are likely to be less favourable in the future

This company’s share price has been extremely volatile over the last twelve months

This company is likely to be the subject of a takeover bid in the near future

This company’s performance exemplifies a widely held belief

历年商务英语(BEC)高级真题及参考答案二

8

Look at the sentences below and at the five extracts from a book about staff appraisals and feedback on the opposite page .

Which new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ? www.examw.com

For each statement 1 – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .

You will need to use some of these letters more than once .

1 Genuine feedback would release resources to be used elsewhere.

2 Managers are expected to enable their staff to work effectively.

3 Experts are unlikely to facilitate a move to genuine feedback.

4 There are benefits when methods of evaluating performance have been negotiated.

5 Appraisals tend to focus on the nature of the face-to-face relationship between employees and their line managers.

6 The idea that employees are responsible for what they do seems reasonable.

7 Despite experts’ assertion, management structures prevent genuine feedback

8 An increasing amount of effort is being dedicated to the appraisal process.

A

Performance appraisal is on the up and up. It used to represent the one time of year when getting on with the work was put on hold while enormous quantities of management hours were spent in the earnest ritual of rating and ranking performance. Now the practice is even more frequent. This of course makes it all the more important how appraisal is conducted. Human resources professionals claim that managers should strive for objectivity and thus for feedback rather than judgement. But the simple fact of the matter is that the nature of hierarchy distorts the concept of feedback because performance measure are conceived hierarchically. Unfortunately, all too many workers suffer from the injustices that this generates.

B

The notion behind performance appraisal- that workers should be held accountable for their performance-is plausible. However, the evidence suggests that the premise is wrong. Contrary to assumptions appraisal is not an effective means of performance improvement- it is judgement imposed rather than feedback, a judgement imposed by the hierarchy. Useful feedback , on the other hand, would be information that told both the manager and worker how well the work system functioned, and suggested ways to make it better.

C

Within the production system at the car manufacturer Toyota, there is nothing that is recognizable as performance appraisal. Every operation in the system has an associated measure. The measure has been worked out between the operators and their manager. In every case, the measure is related to the purpose of the work. That measure is the basis of feedback to the manager and worker alike. Toyota’s basic idea is expressed in the axiom “bad news first” . Both managers and workers are psychologically safe in the knowledge that it is the system- not the worker –that is the primary influence on performance. It is management’s responsibility to ensure that the workers operate in a system that facilitates their performance.

D

In many companies , performance appraisal springs from misguided as assumptions. To judge achievement, managers use date about each worker’s activity, not an evaluation of the process or system’s achievement of purpose. The result is that performance appraisal involves managers’ judgement overruling their staff’s, ignoring the true influences on performance. Thus the appraisal experience becomes a question of pleasing the boss, particularly in meetings, which is psychologically unsafe and socially driven, determining who is “in” and who is “ out”.

E

When judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers an

历年商务英语(BEC)高级真题及参考答案三

8

Look at the sentences below and at the five managers’ comments on leadership on the opposite page

Which new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?

For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .

You will need to use some of these letters more than once .

1、Successful leadership involves making sure that employees accept new ideas.

2、A good leader can bring success to a company in difficulties

3、Leaders should be assessed on the basis of their achievements www.Examw.com

4、The personalities of good leaders are generally different from those of other managers

5、Patience is a valuable quality in a successful leader

6、Leaders consider potential changes in what their company does for others

7、Good leaders will encourage their staff if their organization is in difficulties

8、Leaders need to adapt their behaviour to suit different circumstances

A

Maurizio Verna

Long-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view of my ideal business leader, and of course that’s where I ‘m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous strength and depth.

B

Sue Tucker

The pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough: in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test , I think , is being able to use all of these skills to turn around a failing company.

历年商务英语(BEC)高级真题及参考答案四

、Multiple choices. (15%)

1. _____ these advantages we do not think there is any difficulty in pushing sale.

A. With B. Together with

C. Without D. As

2. The goods are urgently needed. We ______ hope you will deliver them immediately.

A. in the case B. hence

C. therefore D. for

3. The market report indicates there is ______ market in South America for about 40 tons a year.

A. big B. no

C. a D. the中 华 考 试 网

4. Thanks to the ______ work of our sales department, your last consignment has been all sold out.

A. acceptable B. reasonable

C. outstanding D. tolerable

5. ______ our general agent, you would also have to look after the advertising.

A. To be B. As

C. Being D. For